Customer satisfaction is our number one priority.

Here is just some of the feedback from our satisfied customers and HR administrators with whom we have assisted.


August 26, 2021

Your support was all the time so great and beyond the scope! Thanks for all the help! We would loved to stay longer and we fell in love with Japan. That’s also partially your achievement.


June 18, 2021

Thank you very much for your help and support that made my move successfully. My sincere gratitude and appreciation to you for going extra miles to manage everything for planned and unplanned.


June 2, 2021

Thanks a lot Konishi-san !! We are sincerely grateful to be able to work this with you! Please let us know if there is any feedback/survey form, I will surely give highest mark in all points for your service :)


June 1, 2021

I would like to thank you again for all of the help and support that you have given us. Moving had been a stressful and emotional process for us overall, and you had helped improve so much of that by being very efficient, informative and helpful in discussing our specific situations and options. We're very grateful for your help. Take care and all the best to you and your family.


April 9, 2021

Thank you for today. Your service was very welcoming and very coordinated/well planned. The tour was great from the start. You showed us great units. Thank you for being a great agent and negotiator. You were awesome! Please have a safe trip back to Kobe.


March 17, 2021

Imai-san has been a true pleasure to work with. He is very professional, well organized and always willing to help. Thank you to All Japan Relocation for making this move so easy and stress-free! Big kudos to Imai san too, he is not from the Area but was able to navigate and assist me without any hesitation. He has been a tremendous help on making my project and life successful out here.

I praise his hard work and All Japan Relocation for all their kindness and assistance. Even after I was set up to live out here I was able to still get help with any translation or assistance regarding Japanese lifestyle. Imai san never let me down and was a valuable resource. I knew I could rely on him if I was uncertain about anything relating to living in Japan, unwanted guest ( Sales people), buying Japanese envelopes or if I had to get a hold of the landlord due to house issues.

I would highly recommend hiring All Japan Relocation for any future jobs. I was very pleased with all the assistance I received from All Japan Relocation.

Sincerely grateful for working with Imai san and without hesitate would love to work with him again if I ever get reassigned to a project in Japan.


March 5, 2021

I really appreciated the support and assistance.

It was great working with you, if I am ever in Japan again I look forward to seeing you again as a preferred housing and location agent!


February 24, 2021

Thank you very much for the help with our relocation. It has been an extremely smooth process and a pleasure to work with you.


February 16, 2021

Thank you for the all he support.

It is really very difficult to set in in Japan as a foreigner without your help.

It is highly appreciated to help my family and I at the first stage here.


January 31, 2021

It was very convenient location. Thank you very much for your strong support to look see with my sister for me.

And yes, I also believe we have completed accompanied service for my settle in. I well noted to close my file.

You are so nice to offer further help & warm message to my Sister 😊 I will inform her.

Last but not least, I'd much appreciate your strong support to settle in Shiga & start having my new career.



December 23, 2020

Good day Kazuko san,

Yes I am settled. Thank you so very much for everything. I really appreciate all of you help the other day. You are such an amazing person. I hope you and your family have a Happy New Year with many blessings. I also appreciate the gift. I hope your grandchild is born healthy and happy.


December 21, 2020

I would also like to give you our sincerest gratitude for all that you have done for my wife and I this year. It is very appreciated.

Please know that you were a very big part of our Japanese experience and we will not forget you!


December 3, 2020

Thank you very much for taking care of our settling-in in Japan! Your service was excellent. Always competent, quick response, friendly and also funny. We very much enjoyed being with you. I could not think of a better way.

We wish you a relaxing vacation time, happy new year and most importantly, stay safe.


November 10, 2020

This is super excellent news! I am so so happy.

You should qualify for a professional negotiator #wink#

Thank you very much, you made the difference.


October 21, 2020

Thank you for all the strong help and support! Greatly appreciate it!


October 16, 2020

First of all, thank you very much for helping us settle in Kobe. Since day one, it has been an absolute pleasure to be working with you, and we are very glad you were our destination service provider. Directly on my first trip, you have taken the time to meet me and do a pre-screening, then you have spent a full day with me and my wife during the look and see trip, and then helped us navigate through the bureaucracy of registering to the city, opening bank account, sorting out the vaccination requirements for our daughter and last but not the least, over 6 hours of effort to get our mobile phones function! In parallel to all those, you have always been available to us on LINE and e mail for our questions, and at times quite dumb questions😊 Throughout all these months, you have been always reachable, very polite and very helpful, and we are really utmost satisfied with the service you provided us.


September 10, 2020

I cannot feel more blessed and lucky to have you facilitate our whole family on the relocation process, your professional, your strong network with a lot of agency, and you caring give whole family a lot of sense of security, and "love".

I do wish you and your family are staying well, as how you helped our family; and looking forward to meet you some day in Japan 😊


September 9, 2020

Thank you very much for your support. We highly appreciated your help with flexibility especially under covid-19 situation. Hope all is well for you as well.


August 31, 2020

Just want to let you know that our departure went very smoothly. Thank you for all of your help, both at the beginning of our year in Japan and at the end.


August 27, 2020

Thank You for the update, with this the matter should be settled. Once agin, big THANKS to you and Imai-san for the help for me and my family. Hope we can work again in the near future.


August 7, 2020

Thanks for all your support over the year, and honored to continue the relationship moving forward, over the 5 years.



July 27, 2020

We feel very lucky and blessed that you have been our relocation support agency in past 2.5 years, and today we had a smooth closure as expected.

Your professional and considerate support helped us not only during settle down / moving out, but also helped us out a couple of times to solve the apartment related issues. I still remember last year during the holiday our bath room hot water is down and we would have to move to hotel if not with your immediate help!

Thank you so much!

Stay safe, and all the best to you and your family 😊

Best Regards


July 21, 2020

Thank you so much for all of your help with out nice! It was fantastic to have your professional help which made the move so much easier.


July 10, 2020

Appreciate all your assistance since arriving in Japan, you have made us feel very welcome and very efficient with all the destination services.


July 3, 2020

Thank you very much for your help in managing our Departure Program. Everything went smoothly. You saved us a lot of time and we did not have to worry. We were surprised at how quickly we were able to close our cell phone accounts, considering it took hours to get set up.


June 3, 2020

I loved the apartment and your attention to everything made it an excellent place to stay!

I am sorry to leave. I wish I could stay longer.

Thank you for everything!


May 26, 2020

Just wanted to pass on my appreciation for you and Konishi’s support today. Great that I got my driving licence and you advised on the other administrative stuff.

Really appreciate the support of you and the team there.

It’s been difficult circumstances to support a relocation but you all been great for me.


May 20, 2020

I know P.M. emailed you separately, but I wanted to take the opportunity to thank you (and your team!) again for all your help and support throughout last week!

Everything was so well organised, we felt that we saw a great selection of schools and we are very pleased that we were able to make an offer on an apartment. We really enjoyed getting to know you and spending time with you too.


May 18, 2020

Dear Fumiko

Thank you once again for all your support this week. You have been a huge help to us and we are returning to Vienna today with a real sense of excitement about our return in a few weeks time.


May 1, 2020

Handa san

Thank you for the clear instruction. I have relocated a couple of times and worked with several DSPs before but I have to say (again) that I’m very impressed by your strong professionalism and attention to the details. Thank you ! 😊


April 7, 2020

Hi Ryoko san, we are very fortunate to get to know you and everything turned out to be very smooth with your assistance and care. We did the address update with the bank and SIM. Takeo san also submitted his family card application. Please see attached signed form.

I will reach out again in case I need help. In the meantime, please stay safe, take care and once again thank you for all your help.


February 20, 2020

Thanks for your message until finish everything.

Our family could safety arrive at Korea due to your strong support.

Once again thanks for your strong support for our family and I hope all the best things are always with you and your family.

And also I hope we can make chance to see each other once again.


February 14, 2020

Yoshi San has been great and has helped me a lot.



December 1, 2019

Hi Shilpi, Thank you so much Shilpi for helping me find right house despite so much confusion I created.

Really appreciate the effort in having smooth move to my new home along with all tips and tricks to navigate around. Also, a great thanks to Konishi san to make the day of move so comforting and relaxing, he was really great.


November 26, 2019

All Japan Relocation was great.

I worked with Imai Yasuyuki-san and he was absolutely wonderful to work with. Our visit was well organized and he helped me complete all of the necessary steps for immigration.

He also helped me sign up for a bank account, helped with mail drop off, recommended an international phone SIM card and arranged the drop off. In addition to that, his email response is very prompt and timely. I would highly recommend Yasuyuki-san and All Japan Relocation to colleagues.


November 12, 2019

Dear Konishi san,

First of all, thank you very much for helping us settle in Kobe. Since day one, it has been an absolute pleasure to be working with you, and we are very glad you were our destination service provider. Directly on my first trip, you have taken the time to meet me and do a pre-screening, then you have spent a full day with me and my wife during the look and see trip, and then helped us navigate through the bureaucracy of registering to the city, opening bank account, sorting out the vaccination requirements for our daughter and last but not the least, over 6 hours of effort to get our mobile phones function! In parallel to all those, you have always been available to us on LINE and e mail for our questions, and at times quite dumb questions throughout all these months, you have been always reachable, very polite and very helpful, and we are really utmost satisfied with the service you provided us.

We hope to remain in contact , and will be happy to recommend you to any of our colleagues and friends for the future. In the meantime, if there is anything we can do , please let us know as well.


September 10, 2019

Dear Handa San,

I want to genuinely thank you, on behalf of myself, D. and the boys for all the support you have given us during our visit to Tokyo last week. It is a great pleasure, and looking forward to meeting you again once we settle in Tokyo.


August 28, 2019

Again, thank you so much for your assistance. My relocation went very smoothly thanks in great part to you!


August 6, 2019

I can’t thank you enough for all your assistance ! You truly are making my move happen very smoothly!


July 31, 2019

Fumiko-san, We have moved in our flat today and all good! Wanted to thank you, all the colleagues for the help and support provided - All was great and you have helped us settle in smoothly. Big Thank You!!!!!


June 28, 2019

Thank you for your help with my queries.

And lastly, thanks so much to you and Yoshika for helping us to settle down in Tokyo. It made the whole process a lot easier and seamless, truly appreciate your help.


June 24, 2019

Ryoko-san, Fumiko-san,

A big thank you for your help this morning. Professional, efficient and friendly. (DL conversion support)


June 10, 2019

I wanted to thanks Kayo-san for your time and kindness yesterday. It was very nice to meet you and I really appreciate you organizing the visit with Takai-san (please thank him from me).


March 14, 2019

Dear All Japan Relocation Team,

We had a wonderful time in Japan and sincerely appreciated the help that All Japan Relocation provided. Thank you very much.


January 18, 2019


It was a pleasure getting to know you the last couple of days.

Thank you for all of your help and coordination - we accomplished everything we had hoped and now have some peace of mind with this move now that we have these big items (house, car, appliances) in place.

I don’t think we anticipated having as much fun as we did the last few days, I couldn’t be happier with my experience and the progress that was made with my relocation. so thank you again.


January 15, 2019

Dear Mayu,

THANK YOU ever so much for your support in my transition from Japan to the U.S.

The whole process was smooth and you have been so kind and helpful and supportive to me throughout this time. You gave me excellent service and I am so pleased I met you.

Many thanks again for all your fantastic help.


January 15, 2019

Dear All Japan Relocation Team,

My family and I had such a great experience with your company in helping us move to Japan.

We thank you so much and will recommend All Japan Relocation to anyone who needs extra help!

With so many minus factors we were negative to our move at the start.

You have helped us find schools for our children, and gave my wife assurance that she will be helped with her health problems without any anxiety.

And indeed, we have been so happy and are enjoying our stay.

With our sincere gratitude,


January 4, 2019

Dear Atsushi san and his tenancy team,

Thank you so much for your excellent help for Document review and Contract closure, which are always so hazardous. They went so smoothly and our HR department highly appreciated your help.

With all the best,


January 4, 2019


Ryoko-san has been an excellent consultant helping us with everything. I especially appreciate her communication skills to find out our needs for schools and home search and for her deep understanding of our situation and needs. I wouldn’t hesitate to go back to Ryoko for any future needs. Thank you.



December 17, 2018

Dear Tenancy Team at All Japan Relocation,

You made our stay so comfortable, by supporting us with maintenance issues with the Landlord / Management company for fixing malfunctions at our home.

In the past we had so much language barriers and difficulty working directly with landlords, but your team has helped us in making arrangements with many companies and made our stay stress free.


December 17, 2018

Dear Obu san and your Immigration team,

Even with a limited time allowance, with your company’s very speedy help, our staffs have been very lucky to be able to arrive in time.

Also we have requested many difficult cases, but your flexible help and extremely high level instructions, have made every case smooth.

We thank you again for your marvelous support.

HR Department

December 3, 2018


Thank you Ryoko-san - nothing else outstanding at this stage that I am aware of. Your support has been invaluable throughout the whole process and thank you again!


November 29, 2018


Ryoko was very professional, friendly and helpful both before and after me and my family landed in Japan. She kindly listened to my property requirements and helped to manage my expectations whilst showing me a number of suitable properties in central locations. She was on hand to answer my question on email or teloephone and liaised where necessary with my business to resolve any outstanding matters. Making my relocatoin as smooth as possible. I would absolutely recommend Ryoko in the future to anyone looking to relocate to Tokyo.


August 17, 2018

Thank you so much for your help for the past months!


August 7, 2018

We really appreciate all your support during this process.


July 31, 2018

I just wanted to express my thanks once again for the great help Endo-san and Tsuzaki-san from Plaza Homes for my move. Thanks to your pre-arrangements and their kind support, everything went very smooth and I am already settling in. Thanks again and best regards


July 7, 2018

Dear AJ,

Thank you very much for the support you have provided in the past couple of months. I’d like to thank you specifically for the car service you provided for my family for the school tours and interviews. It would have been a nightmare for my wife to commute from suburb Tokyo by a train with 3 small children during the Monsoon season. Again, thank you for your kind consideration to offer us the car service.


July 2, 2018

Thank you for all the support during the moving and for kindly preparing the information folder!


June 19, 2018

Thank you very much for taking your busy time out to accompany us to the viewings today. I am very glad that I was able to find an ideal place that I was looking for. Thank you so much!.


June 14, 2018

Thank you very much for all your wonderful assistance to our empolyee.


May 24, 2018

Thanks to you for your time and very professional orientation.


May 15, 2018

Thank you for your kind support and flexibility along the way!


May 9, 2018

Dear AJ,

Wow!!!! You guys are magic workers!!! This is so exciting! Thank you very much for getting this for us. It will be great to have that storage for our apartment. Yayy!!

This whole experience of finding the apartment and the furniture has been much enjoyable because both were so smooth. Thank you so much for doing such a wonderful job of taking such good care of J and I.

You guys are the best!


February 22, 2018

Endo-san, Tao-san, Ichihara-san,

Thank you again for your outstanding supporting during our transition to life in Japan. You were incredibly knowledgeable, responsive and often delivered beyond expectations with our special requests. Please also share my thanks to Tokano-san and the entire team for their great support. I have e-mailed the evaluation form, which I marked only as excellent to the e-mail address provided.


February 1, 2018


Thanks so much for your help in find our apartment- we are sure we will be happy there.


January 24, 2018

Endo-san, Tao-san,

Tao-san’s introduction is very useful for living in Tokyo and make me more relieved to face new environment.

Meanwhile, thanks for Endo-san arranging great apartment and provide detailed information to me.


January 12, 2018


Thanks to you and Endo-san I think that it’s been as smooth of a process that it can be.



December 19, 2017


It is really great to work with you this past year since it was always changing haha.


December 8, 2017

Kawaoka san,

Many thanks again for your very kind and efficient support this morning, enabling us to achieve our goal in a record time. It was also a good time to exchange further information on Japan’s values and culture.

Best regards,


August 31, 2017

Dear Ichihara-san,

Thank you again for your help today - I will submit a 5 star review for you to your company!

Best regards,


July 5, 2017

Dear AJ,

I am very happy to say that our house hunting trip to Tokyo has been incredibly productive, thanks entirely to the wonderful work of Mayumi Endo at All Japan Relocation! She and her agent Nobu were truly service oriented in every way. From day one through today, we were taken excellent care of in every way. Every question was answered, either on the spot, or with some research. After working in advance to screen homes, and then narrowing down the list, our time here in Tokyo was very productive. Mayumi and Nobu listened carefully to our criteria and made sure that homes we looked at matched our interests. We saw many apartments, but knew that we had found home when we walked into one of them. We found a lovely home and Nobu is busy negotiating the terms as we speak.

As I am sure you know, moving across the world is daunting in many ways. Not knowing where you will live and what school will be like for the kids generates some anxiety. I am happy to say that after this trip, we have accomplished a lot to make our move much less full of uncertainty. We will be leaving here feeling really good about our imminent return.

Thanks to Mayumi for doing an excellent job.

Best regards,

June 14, 2017

Dear Mayumi-san,

I wanted to reach out to say how wonderful both Yuki and Kayo were during my orientation. They really took care in showing me all of my resources and gave me hints and tips to enjoy my stay. I had no problems coming to work and going home even at 11pm last night!

I’m really enjoying my stay so far.

Kind regards,

June 10, 2017


I want to thank you and your team for all the support. You have done an excellent job supporting it with this move.

Best Regards,
A. K.

May 26, 2017

Dear Konishi-san,

Sincere thanks for your kind support during last 4 months.

I have started working on the licence issue date topic. Hopefully, that can be resolved before test date.

Once again, thank you for your continued support..

Best regards,

May 24, 2017

Dear Mayumi-san, Kayo-san and Tokano-san,

Thank you so much for such a great week last week. We really enjoyed learning a bit more about each of you, Tokyo, and Japan overall. My family had a great first impression, and are very much looking forward to living in Japan, and beginning a new cultural learning and experience. We cannot believe everything we were able to accomplish together - school visits, apartment search, city exploration, securing our first choice home, and selecting all our new furniture!

Thank you again for making our week such a nice and pleasant experience.

See you soon and we look forward to being in touch.

Best regards,

May 24, 2017

Dear Aruga-san, Kawaoka-san,

FRG had only positive things to say about the service you provided and I would like to thank you for your assistance in helping her settle in. You have made her move an easy transition.

With kind regards

May 20, 2017

Dear Yukari,

Thanks for the excellent service you provided to us.

You really facilitated our transfer to Kyoto and it was always fun working with you!

As soon as I get informed about the date of the arrival of our freight I will let you know.. We will stay in touch.

Best wishes!
S and I

May. 10, 2017

Mayumi san,

Thank you so much for all of your wonderful support to both S her husband, J !


May. 10, 2017

Morning Chie,

Thanks very much for your assistance over the last few weeks, made the move much easier for me.

Please pass on my thanks to Ryoko.


May. 8, 2017

Dear Yukari-san,

Thanks also again for all your help since we are in Japan. You were more than helpful :-) We plan to visit Kobe in the next months, we will let you know when !!! Gaspard and Heloise will be happy to see you... Have a nice day.

Best regards

Apr. 10, 2017

Dear Mitsuyama-san,

Thank you again for the property listing. I appreciate the level of detail and the organised manner in which the information was presented, it made it very easy to review and discuss with my husband. This will be our 4th IA around the world and we both commented that this information has been the absolute best that we have ever been presented with! :)

Thank you again.

Kind regards


Nov. 25, 2016

Dear Obu-san,

Thank you for all your help.

I received the new card on Tuesday and changed my address at the city office yesterday.

So I believe that everything is now arranged and my visa renewal is complete.

It is great!!. Thanks for your support.

With kind regards

October 25, 2016

Dear Kawaoka-san, Endo-san, Ichihara-san and Koyama-san,

We would like to thank you for the extra-ordinary service that provided us over the past few months. Your dedication, personal attention to detail and sensitivity to our needs were noticeable and appreciated. And while we’ve quickly discovered that Japan has a particularly high level of service, we felt that yours was truly above and beyond even this legendary standard.


October 25, 2016

Dear Mitsuyama-san,

You and your colleagues did a fantastic job in helping me settle into Kobe! I had difficulty looking for an apartment and also had some difficulties in getting landlord approvals. You helped resolve the issues, and I was impressed with a detailed apartment list on Excel Sheet, and more impressed with the speed in getting things done.


Please feel free to contact us

One Stop relocation service contact at your fingertips